Hikvision and Google Chrome Compatibility

Solving Hikvision and Google Chrome Compatibility Issues

Do you have a Hikvision NVR (Network Video Recorder) such as DS-7604NI-E1/4P, DS-7608NI-E2/8P or DS-7616NI-E2/8P? Are you trying to view your recorded or live video feed in Google Chrome and cannot get it to work? These NVRs rely on a browser feature called NPAPI to view the video feed.

What Does NPAPI Do?

NPAPI (Netscape Plugin Application Programming Interface) is a depreciated feature in older browsers. Originally developed for Netscape Navigator 2.0 browsers, starting in 1995. Subsequently it was adopted by other browsers such as Chrome.

Google Chrome engineers discontinued NPAPI support because the 90’s era architecture is obsolete and had caused massive crashes, hangs and security incidents. Among many manufacturers, Hikvision was especially affected. Their recorders and web cameras requiring access through Chrome, used the NPAPI plugins.

No Video Display in Chrome

On September 2, 2015, Hikvision acknowledged Google had discontinued support for NPAPI on Chome version 45 and higher. Hikvision’s solution was to use alternate, not-as-secure browsers. They further committed to produce updated firmware. Years later, Hikvision has yet to address this issue with a firmware release.

Because of no NPAPI support in Chrome (and most other browsers), this caused problems for vendors like Hikvision. No longer can you view video streams from your DVR in your favorite Internet browser.

Enabling NPAPI Support in Chome

IE Tab - Information Page

You are not alone in your worry that you can no longer view your NVR’s image in Chrome. There is a plugin available for Chrome to restore the ability to watch live and recorded video from your NVR. The plugin called IE Tab solves the problem. It is available for download the Chrome web store (see: https://chrome.google.com/webstore/detail/ie-tab/hehijbfgiekmjfkfjpbkbammjbdenadd?hl=en ).

IE Tab Add The Extension

After visiting the link to the IE Tab application, select the ADD TO CHROME option in the top right of the screen. The installation will prompt you to complete the extension setup.

IE Tab Successful Installation

IE Tab e LogoUpon completion of the IE Tab application install, an “e” logo displays to the right of the title bar. This indicates the browser is ready for use (the image above denotes the “e” logo in the red circular area).

Enabling IE Tab

IE Tab Hikvision Login

To enable IE Tab, click the “e” logo and a secondary tool bar is visible below the main Chrome tool bar.

Enter the URL or IP address of your NVR to log in to your device (or camera) in the secondary tool bar. In our test setup, we used the IP address of which is the address of our network video recorder.

Proceed to supply the account name and password you wish to log in to the NVR.

Success In Showing NVR Remote Screen

IE Tab Showing Hikvision Screen Capture

Once the NVR screen loads up, you can now view live or recorded playback video from your network connected NVR device. Practical testing has not shown any issues resulting in many happy customers.

27 thoughts on “Hikvision and Google Chrome Compatibility Issues”

  1. Good information. Have a DS-7608NI-E2/8P that I could not get to display in Chrome. Information solved the issue in ten minutes.

  2. If all you want to see is live view from a camera on Hikvision box on linux, I do this using vlc and rtsp stream.
    The network stream to open is rtsp://user:pass@ipaddress:554/Streaming/Channels/camera/
    Substitute your values as appropriate for ‘user’, ‘pass’, ‘ipaddress’, and ‘camera’. Cameras are usually named 101, 201, 301 and 401.
    So as an example rtsp://admin:mypassword@
    This would open the 4th camera.
    Apparently earlier versions used a different format to access the stream, so if this doesn’t work, google it.
    I run ivms 4500 using Windows in virtualbox if I need more functionality.
    Hope this helps someone. If I’ve misinterpreted what people are after, then apologies.

  3. This also solved my issue of the plugin from a Chrome browser. One problem is that I am having issues selecting certain cameras. I can see them in the main monitor (attached to the nvr), or with a cellphone app. The camera icon on the left of the screen turns to red. I have four cameras that I want to view but only my two ptz show up.

  4. Came across this thread accidentally and having experienced the same problem was aware of a simple and effective solution.
    Install Apple’s ‘Safari’ browser.
    I’ve been using it for about 18months and It appears to function without fault.

  5. excellent – this works for me ( windows 10 ; chrome version 67.0.3396.99 ).
    One “would really be helpful answer” Id like is, that you seem to have events displayed on your screen print.
    Ie i’m assuming you are on playback and the bottom bar of the screen print shows multiple red markers.
    Is that correct ?
    If you have found a way to show events when using the web interface, can you enlighten me as to how you got that working please ? ( I know not being able to see events from anything other than the NVR video port has been a long standing issue for many people )

  6. Sadly, this did not work for me as outlined here, probably because I’m on a Mac instead of Windows. It prompted me to download more software, to install Windows software on my Mac, which of course doesn’t work.

    Nor did using Safari work for me, as another person commented. Again, maybe on a PC, but not on a Mac. I get the same unhelpful prompt, that the plug in is not detected. No further info, no hints what plug in even.. nada. Sigh.

    So this was a bust. Can anyone speak to how they installed it on modern Mac OS X? Is that even possible?


  7. Hello,
    Everything works except when I get the login screen for the NVR, the correct username and password do not work. I don’t understand why as I open a chromium tab and the same credentials will log me in but without the preview screen. Any ideas?

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